ClearlyRated’s Best of Staffing Client Satisfaction Award 2020


Clients of winning agencies are 3.3 times more likely to be completely satisfied.

Naperville, IL  – April 15th 2020Total Staffing Solutions, a leading staffing agency announced today that they have won Best of Staffing Client Award for providing superior service to their clients. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients.

On average, clients of winning agencies are 3.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.  Total Staffing Solutions received satisfaction scores of 9 or 10 out of 10 from 70.3% of their clients, significantly higher than the industry average of 24%.

This is a testimonial from our 2020 client survey.

“At Total Staffing we ASPIRE every day to be the best version of ourselves,” said Total Staffing’s President, Joseph Gallelli, “Through that commitment and the commitment to the success of our client partners and employees we are proud to see our efforts recognized in this way.  Our entire team deserves the credit for this award, and I’m proud of the organization and the team that inspires me each day.”

“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on and applaud them for their commitment to making improvements at their respective firms!”

About Total Staffing Solutions
Total Staffing Solutions is a full-service staffing agency specializing in clerical, manufacturing, industrial and professional staffing and recruitment. We have provided exceptional services to Chicago area businesses and jobseekers for more than 20 years.

About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.

About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at

Total Staffing Solutions Contact

Chelsea Mettler
Marketing Coordinator